Employee Engagement
Employee Engagement
Significance & Commitment
Human capital is at the heart of sharpening the Company’s competitive advantage. The engagement of employee directly mirrors in their work efficiency and achievements. Moreover, navigating workforce diversity presents a unique challenge since several languages, races, religions, and cultures exist. The Company believes that a robust corporate culture is key to managing these diversities effectively, strengthening employee engagement, and ultimately enhancing productivity.
Management Approach
Under the “One Banpu, One Goal” principle, the Company aspires to develop employees into professionals with a clear vision and collaborative goals. The Company is committed to providing equal opportunities to all employees, regardless of race, nationality, language, culture, or gender. To foster a sense of unity among people, the Company promotes teamwork enriched by diversity within the corporate culture “Banpu Heart” which comprises 3 core values: Passionate, Innovative, and Committed, along with 10 key behaviors.
“Banpu Heart” has been integrated into all stages of the employee lifecycle, from recruitment and on-boarding to development and performance evaluation. Since 2012, the Company has engaged a third party to conduct annual employee engagement and corporate culture survey. The survey is available in the local language of all countries to ensure thorough understanding and genuine feedback.
Human Resources Management Policy
The Company has updated its Human Resource Management Policy to ensure alignment with the evolving business environment and changes in laws & regulations in each country. Emphasis has been placed on non-discrimination and anti-harassment policies. To prevent discrimination and harassment, the Company has established guideline that covers various aspects across the employee lifecycle, including recruitment & selection, training & development, performance management, employee compensation, and transfer & exit processes. Additionally, the grievance mechanism for addressing any incidents of discrimination or harassment has been developed and communicated to all employees.
Year in Review
In 2023, with portfolio diversification in mind, the Company redesigned its activities to foster a sense of ownership and encourage the diverse, multinational, and multigenerational workforce to engage a unique initiatives like “Transcend Your Limit” and “The Stories of Banpu People: Voice of Dedication”. Despite these efforts, the annual employee engagement survey revealed a slight decrease to 78% from the previous year. This feedback will guide the next steps in strengthening corporate culture.
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