At the 2024 ESG Summit, Banpu introduced the session “Navigating Data Privacy and Cybersecurity in the AI Era.” The session explored how AI enhances user experiences through personalization, while also raising significant concerns about privacy and cybersecurity due to extensive data collection. The discussion emphasized the risks associated with improper data handling, such as data misuse, surveillance, and more sophisticated cyberattacks, as AI is increasingly exploited. The session provided the management and employees with valuable insights on how to manage AI-related risks responsibly.