Customer Satisfaction Survey at Mining Business

Supply Chain Management

In 2024, the Company conducted a customer satisfaction survey with the coal customers. The feedback was overwhelmingly positive, showcasing high satisfaction with the quality of coal, professionalism, and the level of engagement from the Company. The customers also emphasized the importance of continually enhancing products and services. This valuable feedback affirms the Company’s commitment to being a reliable and responsible supplier.

Customer satisfaction rate

100%

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