In response to insights from the 2014 employee engagement survey, the Company launched the “Banpu Engaging Leader” course in 2015 at the head office in Thailand. The training aims to raise employee engagement levels by enhancing managerial influence. Over the ongoing program of a decade, the program has delivered measurable results, with engagement levels at the head office increasing significantly from 57% in 2016 to 66% in 2024. Building on the success of Banpu Engaging Leader, the initiative evolved into the comprehensive “Banpu Engaging Leader Program,” which is now implemented across all business units to ensure a consistent approach to employee engagement company-wide.

Additionally, the Company introduced the “Leader and Manager as a Coach” program. This initiative standardizes the coaching framework across our global operations, enhancing leadership effectiveness and sustaining high engagement levels throughout the organization.