
Human Capital Development
Human Capital Development

Significance & Commitment
Human capital is one of the most important resources of the Company. To lead the business in a complex environment, maintaining a competitive advantage through human capital development is the key success factor.
Management Approach
he human capital development plan has been formulated based on the competency gaps and long-term business strategy. Training roadmaps specific for each job level and job function have been identified and reviewed annually. The individual development plan for each employee is also developed by considering the required competencies of such position and personal competency profile, covering both functional/technical and leadership skills.
Competency Development
1. Competency Assessment
2. Competency Gap Identification
3. Individual Development Plan
For management level, the specific curriculum of leadership development programs has been developed. There are 4 levels of program according to the management group: Strategic leader, Business leader, First line leader and Future leader. Currently, the methodology to evaluate the return on employee development investment is being standardized based on international practices such as the Kirkpatrick model. Moreover, the succession planning committee has been appointed to oversee the succession planning and high potentia management. The successor’s in-depth information regarding competency and personality is reviewed to address the gap and manage challenges to future-proof tomorrow’s complex business environment.

Year in Review
Throughout 2023, the Company achieved significant milestones in cultivating a culture of lifelong learning, enhancing leadership capabilities, and fostering a global community across diverse geographical locations. This was underscored by the establishment of 3 campuses in Australia, Indonesia, and Vietnam, serving as hubs for knowledge sharing and professional development. Furthermore, the Company sustained a coaching culture through the “Engaging Leader Program”, “Great Coach”, and “HiCoach”.
Additionally, the Company has rolled out several programs and activities to enrich our leadership landscape as following examples:
• International Business Leadership Program (BLP): Program that united new generation of executives, promoting knowledge exchange and the cultivating essential skills across business units
• Leadership Weekend: Program tailored for senior executives focusing on visualization of the Company’s strategy and direction encompassing business operations
• Unbox Idea: An innovative space encouraging employees to explore and experiment with digital product ideas, supported by advice from internal experts