In 2024, the Company conducted a BCP exercise at the head office in Bangkok, focusing on a cyber incident scenario involving the Crisis Management Team (CMT). The exercise was part of a BCM refresher workshop, which included a briefing on global business risk trends for 2024-2025, reinforcing roles and responsibilities of CMT, a review of the activation process, and a hands-on simulation exercise to test response capabilities of the CMT.
The simulated scenario involved a widespread cyber-attack, highlighting potential disruptions to people, the environment, and assets, and revealing the strategic difficulties and reputational implications of such incidents.
The exercise was highly successful, achieving several key outcomes, including efficient activation and notification of the team, effective initial briefings and log-keeping, strong information gathering and fact establishment, clear task allocation and response objectives, accurate identification of stakeholders, and confirmation of priorities with clear directives.
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